Secure Communication Protocols
BlackOps enforces strict operational security compartmentalization. For account recovery, vendor applications, or critical bug reports, utilize the specific channels below. All external communication must be PGP encrypted and signed. Unencrypted messages containing sensitive data are automatically discarded.
General Inquiries
For mirror validation, PGP key confirmation, and general platform guidance. Do not send order details, transaction IDs, or dispute evidence to this address.
Turnaround: 24-48 Hours
Vendor Admissions
Exclusive channel for established merchants. Bond waivers available for vendors with proven reputation on major markets (Archetyp, Abacus). PGP signature required.
PGP Encryption Mandatory
Secure Ticket System
The ONLY authorized channel for order disputes, escrow release, and deposit issues. Located within the authenticated user panel for maximum security.
ACCESS MARKET PANELAvailable via Tor / I2P
Official Support PGP Key
ID: 0xA9214F829B123C4DSECURITY NOTICE: You MUST encrypt any sensitive information sent to our email addresses using the public key below. Additionally, you should sign your messages with your own PGP key to prove identity. Unsigned messages claiming to be vendors will be ignored.
Resolve Issues Faster
90% of support requests are resolved immediately by checking the FAQ. Review our documentation regarding Monero confirmation times (10 blocks) and escrow auto-finalization before opening a ticket.
Read Documentation